Delivery Information

Delivery - From just £2.95

Prices for shipping will vary depending on the size and weight of the product purchased and start from £2.95 for decorations and from £3.95 for signs.  Larger signage and products may require a courier delivery. 

Designing and manufacturing processing time:
The time needed to design and prepare an order for dispatch varies. In most cases please allow up to 5 working days for artwork to be sent and up to 8 working days for manufacture (non illuminated signs) after artwork approval for dispatch. Please check the top of the product description for which signs will be art-worked.

Estimated postage times: (These are in addition to designing and manufacturing times stated above)
United Kingdom: 3-5 business days
USA & Canada: 2-4 weeks
Europe: 5-8 business days
Asia, Australia, New Zealand and Oceania: 2-4 weeks

Most parcels are shipped via Royal Mail and sent signed for delivery to ensure safe arrival of your product.  Royal Mail will hand over your parcel to international delivery partners for any overseas shipments.

We strive to meet these estimates, but can't guarantee them. Actual delivery time may depend on delivery companies and various factors outside both our and their control.  Always get in touch if you have questions about delivery.  

Please keep an eye out for calling cards which may be left in the event nobody is available to take the delivery or online tracking information on the link provided.  If your parcel has not arrived within 15 working days of this email please contact me to advise on next steps.  If no contact is made within these times, claims for loss can not be entered into.

Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. Kreativ-Design are not responsible for delays due to customs.  If you are unsure if you will be charged import duty outside of the UK please contact your local customs office.