Welcome to the BRAND NEW website. Please get in touch if you would like to discuss a bespoke order or have any questions hello@kreativ-design.co.uk.

FAQ

FAQ

Customised and personalised orders:
All products are able to be customised in shape, layout, font and in many cases colour.  Please get in touch on the contact us form.  Leave notes in the personalisation section should you wish to see a specific layout, the default layout is the one used on the main listing photograph.

Are you able to match to RAL:
It is not possible to match to other RAL colours.

Care and handling instructions:
As with all artwork and hand made items, please take great care when installing them. We can't be held responsible for damage caused during installation, incorrect installation or once in situ.  Fixing instructions are included with signs and also available on the quick link in the footer.  Care instructions can be found on the note in your parcel and also on the link in the footer.

Sizing details:
As all items are unique they can be made any size up to 900mm x 600mm. All sizes on the listings are approximate but still within a +/- 2% tolerance. If you need an exact size making, or want to query the exact sizes available please get in touch.

Design previews/Artwork before ordering:
For the majority of the plaque signs artwork will be emailed for approval before manufacture, up to 5 working days after the order is placed. It states on the individual listings which plaques this applies to.  Please check spam folders if you do not receive your email.
A portion of the sign price covers designing time, it is not possible to artwork bespoke signs unless they have been paid for with an order first.

Choosing a font:
Please choose one font for your sign when placing your order.  A few different layouts can be sent if required. If you can’t decide on one font please contact us to discuss additional designing fees applicable for additional fonts.

Other materials:
Different types of plastic and plywood, cardboard and felt can be cut, please get in touch if you want to find out more. Metals or PVC containing materials can't be cut though.

Overseas shipping:
Worldwide shipping is available, if you can’t see your shipping costs please make contact for a personal quote.

Weathering/Materials:
The majority of house signs use matte acrylic (PMMA) which is a material designed to be used outdoors, it will not fade and will resist many different types of weather for many years. 

Cancellations:
As house signs are a bespoke design, part of the price you are paying for design services and time. Time designing each address and layout is unique to you and your order. When purchasing these items it is not possible to cancel the order after purchase.